Rated 1 out of 5 by CP from Not worth my time After many hours of effort, reloading drivers, 2 computers using different OS, I have nothing to show for it. Stay away from it, it’s just a waste of time. Wasted a lot of time on this. See any errors on this page? The EZ Grabber software that came with it doesn’t.

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Diamond Multimedia Support

The quality in the DVD end product is acceptable and given the price of the VC this is a pretty good deal. Upload your finished videos to YouTube and other popular video sites or just share them with friends and family. The software itself is a little buggy.

Last one Free shipping. Why throw them out? I have Win7 which does not install drivers the way they wrote in their instructions.

The steps toucb illustrations shown in the Quick Start Guide that comes with the software doesn’t even match what you actually see during driver installation and it appears that the actual software is missing from the CD installation disc, so it cannot be installed. I would recommend this product, but with reservations.

Frequently Asked Questions

I contacted Diamond from the website indicated for technical support, received confirmation and a ticket number with a message that I would be contacted within 48 hrs for assistance. Their directions do not point this out. Tried different setting, looked for hours on sites to see if toucn were any fixes. In Stock Update Location close. Also tried AVI which required 1.


Additional to capture vc00, the software also has basic editing and DVD burning functions and is capable of publishing directly to YouTube. I asked what else I could try and if I could exchange for one that works.

I tried both cable configurations, S-video never worked at all, and composite gave me double image.

Really, I swear I know what I am doing, and I am flummoxed to see how many good reviews these devices get. I originally got the Elgato USB device – couldn’t get it to work at all on several computers. VC works with Windows 8.

I emailed them asking why, they gave some advice but it still didn’t work. I tried several attempts to fix it, but no luck. Rated 1 out of 5 by John from Received deffective I am an electrical engineer and the device I received was new in the box defective. See details for additional description.

Diamond VC One Touch USB Video & Audio Capture VC B&H

The EZ Grabber software that came with it doesn’t. I cannot figure out what the issue is, but there you go. You riamond also like. Don’t waste your time dimond money on this. Do carefully follow the installation instructions and ensure that you install the driver from the CD.


Starting to encode when sound was on creates a loud ‘burp’, and some scenes had a few frames of ‘tearing’ which seemed to correspond to when I was moving while taking the videos. Rated 2 out of 5 by Jim Purscelley from Where is the video and where is the support.

DIAMOND One Touch Video Capture Edit and Burn to DVD USB 2.0 Adapter VC500

Send a link to this item so recipient can review, customize or exchange for an alternate of equal or lesser value. Rated 1 out of 5 by CP from Not worth my time After many hours of effort, reloading drivers, 2 computers using different OS, I have nothing to show for it. While it was easy to install, I couldn’t get s picture I tried all the setting and couldn’t get a thing. The hardware works as advertised. Stay away touhc it, it’s just a waste of time. I purchased this item used without any software.

I uploaded my first tape and it showed up on the review screen,but on my computer diaomnd just has audio.